Register: Customer Experience Strategy in an Always-On World

Customers are basing their expectations today on their interactions with firms like Airbnb, Amazon and Uber. In response, brands are focusing now more than ever on creating and delivering the same type of seamless customer experiences.

Register here for a complimentary eMarketer webinar, Customer Experience Strategy in an Always-On World, to learn how companies are taking a more holistic, less channel-centric strategy around the customer experience to stay competitive in an environment where newer, digitally-native companies are heightening already lofty expectations.

Key elements will include:

Understanding the evolving nature of today’s always-on, need-it-now customers
Key functions being carved out at brands to help achieve customer experience goals
The role client-side marketers are taking to define and deliver on their customer experience strategy
Approaches to measure and analyze customer experience improvements

Please reserve your seat today. Space is limited. The webinar will take place on Thursday, May 19 at 1:00pm ET. We hope you can attend, but if you sign up and can't make it we'll send you a link to view the deck and recording the day after the webinar.

The webinar is made possible by Marketo.

Sincerely,
eMarketer Editors

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